UNLIMITED HUMAN SUPPORT
Wear less hats
If you’re like most of us, you already juggle a lot. And what you’ve got on your plate is more meaningful and important than tinkering with new software (no matter how “easy-to-use”). That’s why we’ll do it for you.
Hit the ground running
No overwhelming blank slate and not knowing where to start. The first thing we do is get on a call to discuss your goals. Whatever forms, pages, events, or merchandise you need to get set up–whatever you want to accomplish–we’ll set it all up for you.
Real Support, Whenever You Need It
At Flipcause, technology meets heart. Flippy, our 24/7 chat assistant, is ready day or night. Prefer a human touch? Our live chat connects you with real team members during business hours. Many of us hail from nonprofit backgrounds, so we truly understand your needs. Whether it’s through email, your dashboard, or chat – expect genuine, swift support. With Flipcause, you’re not just another account—you’re part of our community.
Concierge
That new fundraising campaign or website page needed to be built…yesterday. While we can’t help you clone yourself, we’ve got the next best thing: Concierge.
Whether you need to set up a new event, build a new donation form, or compile a report, we’ll do it for you, and fast. That includes any updates to your Flipcause website. Anything you can do in Flipcause, you can outsource to us. (That is, everything except accessing your bank account!)
Want to be more hands-on?
If you just want to do it all yourself, that’s great, too! Our tools and website builder are extremely customizable to whatever your application, and are easy to use. We have a self-service knowledgebase to get the resources you need to DIY. You don’t need a tech person, inside or outside of Flipcause, for you to hit the ground running.
Ready to grow your capacity?
Unlimited Human Support Features
What your team can do for you
Build donation forms
Set up events
Create custom reports
Answer questions
Update your Flipcause website
Flipcause tour and walk through
List items for sale in your online store
Change your account settings
Create fundraising & peer-to-peer campaigns
Set up volunteer opportunities and shifts
Recreate your current donation forms and campaigns in Flipcause
Install your Flipcause engagements (forms) on your website
Get the help you need
Contact Us
Call or email us. We’ll make sure you get the help you’re looking for.
Request Services
Submit tasks to concierge from your dashboard to request services.
Help Center
How-to’s, FAQs, and how to get the most out of Flipcause.
Blog & Resources
Tips, tricks and best practices for nonprofit fundraising.